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Let's start by the service health

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dashboard. First of all, what is the

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service health dashboard? The service

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health dashboard is a single location

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where you can view the status of all of

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your Office 365 services and you can find

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it super easily inside the Microsoft 365

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admin center. There are three possible

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options available for services; either

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everything is healthy and everyone is

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happy, or you might have an advisory. If a

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service has an advisory shown, Microsoft

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is aware of a problem that is affecting

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some users, but the service is still

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available. In an advisory there is often a

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work-around to the problem, and the

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problem may be intermittent or limited in

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scope and user impact. The next one is an

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incident. If a service has an active

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incident shown, it's a critical issue and

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the service or a major function of the

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service is unavailable. For example, users

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may be unable to send and receive email or

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unable to sign in. Incidents will have

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noticeable impact to users and when

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there's an incident in progress, Microsoft

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will provide updates regarding the

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investigation, mitigation effort, and

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confirmation resolution in the service

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health dashboard. As a recommendation,

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this is really the first place where you

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should go and check if you have multiple

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users reporting the same errors, as if

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it's really a service health issue,

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there's not much that you can do as an

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administrator unless there's a work-around

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posted. But what if we cannot log into the

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Microsoft 365 admin center and that is

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down as well? Well, Microsoft has another

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site which you can find at status.office

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.com, which really only displays

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information if the admin center is down.

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If not, if everything is okay, or even if,

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let's say SharePoint Online is down,

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Exchange Online is down, but you can still

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log into the Microsoft 365 admin center.

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It will just tell you as you see in the

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screenshot over here that nothing stops

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you from going there, and click here to go to your Microsoft 365 service health.